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What is Theft Protection Plan?

If your phone is stolen, you can buy a new phone of the same model or a handset for an equivalent price model just by paying 50% of the cost.

How to register theft of your phone?

  • Customer will have to lodge a complaint at the nearest police station and collect the FIR.
  • Customer will also have to visit your service provider to block the SIM and collect the acknowledgement for the same.

REGISTER YOUR THEFT CLAIM ONLINE WITH SANGEETHA.

Customer will have to access https://calims.sangeethamobiles.com/ to submit their claim details.

Or Write to us within 48 hours of losing your phone to: support@sangeethamobiles.com


Where can I get the claim forms?

Customers can collect the claim forms from the nearest Sangeetha store or can download online here.

What are the documents to be uploaded to support your theft claim?

  • Claim form
  • Copy of written police complaint
  • Theft declaration form
  • Police FIR
  • SIM blocking proof
  • Discharge Voucher
  • Specimen signature ID proof
  • Original invoice
  • If SIM is registered with other than insured, then customers are supposed to submit ID proof of the SIM owner along with relationship establishing document as proof.

How is the claim processed?

  • Once the claim is submitted successfully, a confirmation screen is shown to the customer.
  • On successful submission, the customer will receive a reference number which is will used for further communication.
  • Once the documents are received and verified, customers will receive a message of approval/rejection with customer details.


IF YOUR CLAIM IS APPROVED, WHAT IS NEXT?

If your claim for theft is approved by Sangeetha, the customer can visit the nearest Sangeetha store to purchase a new device.

approval

The customer is also supposed to have a copy of approval mail to purchase a new device.

approval

The customer can only purchase the same model device or a model with an equivalent price just paying 50% of the cost.

approval

In case the customer does not submit the original box along with the accessories, the customer will have to pay an additional 10%.

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