The customer with all the above items intact can exchange their phone at Sangeetha store under the following conditions:
What is not considered as a price drop?
Discounts offered by retailers’ offline or online are not official price drops. Also, prices calculated under exchange offers are considered as a price drop.
Time duration to consider a price drop: The price drop should happen within max 30 days from the date of purchase.
How will Sangeetha customers know if there is a price drop?
- Sangeetha will communicate official price drop to its customers through email, SMS or telephone.
- Communication will be made to the details provided on the invoice only.
- Customers will receive SMS/Email along with the new price of the model purchased.
- So customers are hereby requested to provide correct mobile number and email during the billing process.
- The communication sent to the customer through SMS/Email will have the new price and a UNIQUE alphanumeric code.
How to redeem the price drop amount?
- Customers who visit any Sangeetha stores for a price drop claim should show the UNIQUE code for verification purpose.
- The cashier at the store will then enter the unique code to check the price drop amount the customer is eligible for.
- The customer can buy a mobile phone or an accessory with the amount received as the price drop credit.
- So customers are hereby requested to provide correct mobile number and email during the billing process.
- If the new purchase value is more than the price drop amount, the customer will have to pay the difference amount. If the product purchased is lesser than the price drop amount, the remaining amount seizes and cannot be carried forward.
